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Chat with us or leave us a message to create a support ticket.  We will typically respond in one to thirty minutes during normal business hours.

Technical Support Topics For Teacher Accounts

Getting Started

Thank you for enrolling in a Model Teaching professional development course!

On this page, we have provided a quick overview of how to access the features of our course platform and what recommendations and/or requirements are needed to enjoy a high-quality user experience through our virtual learning environment.  As you progress through each course, you will be provided with prompts and instruction on navigating through the system.  Please pay attention to these prompts which are generally found at the bottom of each section of the course within blue colored boxes.

If at any time you have questions about your course or features of the online platform, please feel free to live chat with us or submit a support ticket using our chat tool.

Here is a Quick Overview Video on How to Get Started:

In this intro video, we will give a quick overview of basic account navigation as well as an overview of our policies around grading, supplemental resources, and basic completion of course modules.

8 minutes

Software Requirements

Web Browsers

The Model Teaching course platform can be accessed via any commonly used web browser (Chrome, Firefox, Safari iOS, Microsoft Edge, IE 9 and Up).  All of these internet browsers are free to use and can be downloaded online.  We recommend users have the most up-to-date browser software installed to minimize technical issues and ensure security.  Our course platform is also SSL-secured and encrypted for both secure payment processing and maintenance of user information.  Please read our Privacy Policy for more information on our user data policies.

Computer / Device Requirements

Our courses are responsive to varying screen sizes so will be accessible across all devices.  However, in order to provide resources that can be applied external to our courses (in the classroom setting), our courses utilize editable PDF-format documents for some assignments.  For a better user experience, we recommend educators take our courses on a desktop or laptop device as these documents are more easily managed in this format.

Internet Requirements

There are no limitations on internet speed when it comes to navigating through our course platform.  In order to increase the user experience for our students, our courses are optimized for fast web loading times.  We also utilize streaming videos that are quality-responsive to internet bandwidth.  This allows effective streaming in any scenario, regardless of internet speed or bandwidth.


Requirements & Support For Editing Microsoft Word Documents

In order to provide resources that can be applied external to our courses (in the classroom setting), our courses utilize both PDF-format and Microsoft Word® documents.  You will find your documents as you progress through your course and these documents may be viewed in your internet browser simply by clicking the “View Document” buttons found throughout.

Model Teaching courses also provide you with editable versions of these documents to allow for customization and revision based on your individual classroom needs.  Although this is completely optional.  YOu may download these documents in the introductory section of each course.  Model Teaching provides these format documents as they are the most commonly used across the education field.  If you ever need support using these documents, please chat with us for alternative options and accommodations.

***Please note you must extract the Zip Folder of documents. If you do not complete these steps, your documents may not save properly.
Click the “DOWNLOAD COURSE DOCUMENTS” button below. This will download a Zip file with your documents.

  1. IMPORTANT: You must extract the zip folder in order to properly save your documents. This process may vary depending on your operating system (ex. Windows or Mac). Generally, you can do this by Saving or dragging the downloaded zip folder to your desktop or another folder on your computer and extracting.
  2. Right-click then click “EXTRACT ALL”, then click “Extract” when prompted. This will create a new folder with all your documents that you can now edit.
  3. We recommend saving your document folder under a name you can remember easily, and adding some random text to one of the editable PDFs or Word documents, and saving to confirm you are properly saving your written content before working on the course.

Required Word Document Editing

Model Teaching courses utilize editable templates for many required assignments.  These will be found within all course modules that require such documents or templates.

For Microsoft Word-based documents provided with the course, we recommend you view and edit these documents using Microsoft Word or another default word processing software program found on your computer.  If you do not have access to Microsoft Word on your computer or another document editing software, we recommend using Google Docs, a free, online-based document editing tool to complete any Model Teaching templates required for your course assignments.

You may access Google Docs for free by signing into your Google account or creating a Google account.

If you have a Google Account already (example: a gmail.com account) then please sign in and progress to Step XX of these instructions.

If you do not have a google account, follow these instructions:

1. Visit google.com

2. Click “Sign In” on the top right-hand side of the page

Google Step 1

3. Click “Create Account”

Google Step 3

4. Create your account.

5. Once you have created your account and are logged in, visit https://docs.google.com/document/u/0/.

6. Once within Google Docs, you can now upload your Model Teaching template into the system for editing.  To do this download your Model Teaching template and save it to your computer.  Once saved, within google docs, click on the folder icon:

Google Step 6

Then click “upload”

Google Step 6-B

7. Select your Model Teaching template or drag and drop it into the uploader.

8. You may then edit, modify, and complete your Model Teaching template.

9. Once you have completed your template, you may then download the document as a Word Document and save it to your computer, ready for upload into the Model Teaching System.  To do this, go to File > Download > Microsoft Word (.docx)

Google Step 8

Instructions For Utilizing Google Docs (Only If You Do Not Have Access to Microsoft Word or Word Processing Software On Your Computer)

You may access Google Docs for free by signing into your Google account or creating a Google account.

If you have a Google Account already (example: a gmail.com account) then please sign in and progress to Step XX of these instructions.

If you do not have a google account, follow these instructions:

1. Visit google.com

2. Click “Sign In” on the top right-hand side of the page

Google Step 1

3. Click “Create Account”

Google Step 3

4. Create your account.

5. Once you have created your account and are logged in, visit https://docs.google.com/document/u/0/.

6. Once within Google Docs, you can now upload your Model Teaching template into the system for editing.  To do this download your Model Teaching template and save it to your computer.  Once saved, within google docs, click on the folder icon:

Google Step 6

Then click “upload”

Google Step 6-B

7. Select your Model Teaching template or drag and drop it into the uploader.

8. You may then edit, modify, and complete your Model Teaching template.

9. Once you have completed your template, you may then download the document as a Word Document and save it to your computer, ready for upload into the Model Teaching System.  To do this, go to File > Download > Microsoft Word (.docx)

Google Step 8

An Overview Of The Course Platform & Features, Grading, & Submitting Course Work


Student Account Functionality

Dashboard

After registration, you will be automatically taken to your Account Dashboard.  In your dashboard, you may access your list of courses as well as view various details about your account including:

  1. My Courses – View all courses currently enrolled as well as access your purchased Hours or Credits if you have purchased a Build Your Own Bundle product.
  2. My Certificates – View and download all Model Teaching completion certificates.  These will become available to you following instructor review of your completed course(s).  Certificates can be used to submit to your school/district and for university-partnered courses, contain instructions for requesting your university transcripts and/or credits.
  3. My Account – View your orders, download receipts, update your name or email and contact information, update your password.
  4. My Orders – View your recent orders and receipts.
  5. My Subscriptions – View subscriptions (not applicable)
  6. Announcements – View any announcements sent to you by your instructor.
  7. Support – Support documentation and live chat/support ticket system.

Launching Your Course

To begin your course click “Launch Course” either within your “Dashboard” view or “My Courses” view.

Launc Course

This will take you to your specific course dashboard where you may begin taking your course.  View your grade book for the specific course and view your course’s expiration date.

To return back, click “Dashboard” or “My Courses”.

Viewing Your Gradebook

To view your gradebook for any course, first launch your course.  At the top of your course page, you will see a “View Gradebook” button.  Click this button to view your grade book, scores, and instructor feedback.

View Gradebook

Enrolling in Courses With Purchased Credits or Hours

If you have purchased a Build Your Own Bundle Pack for credits or hours, you may enroll in any applicable courses for up to 1 year from purchase.  Following one year, your credits/hours will expire.  To select and enroll in courses, first visit your “My Courses” tab.  Here you will see two buttons at the top of the page that will allow you to access your “enroll in courses” page.  These buttons will also show your available hours/credits.

Enroll In Course

From your course enrollment page, you may select your courses until your hours/credits have been exhausted.  You will see a running total of available hours to the right of your course selection window (arrow).  You may always add additional hours/credits to your account at any time by purchasing more bundled hours/credits.

Enroll In Course B

Enrolling in Courses With Purchased Credits or Hours

If you have purchased a Build Your Own Bundle Pack for credits or hours, you may enroll in any applicable courses for up to 1 year from purchase.  Following one year, your credits/hours will expire.  To select and enroll in courses, first visit your “My Courses” tab.  Here you will see two buttons at the top of the page that will allow you to access your “enroll in courses” page.  These buttons will also show your available hours/credits.

Enroll In Course

From your course enrollment page, you may select your courses until your hours/credits have been exhausted.  You will see a running total of available hours to the right of your course selection window (arrow).  You may always add additional hours/credits to your account at any time by purchasing more bundled hours/credits.

Enroll In Course B

Please complete this form to request documentation including Model Teaching completion certificates, CTLE forms, and other items to be physically mailed on your behalf. To avoid additional charges, we recommend you complete all courses prior to requesting your documents be mailed. Each mail request submission includes a $2.99 fee for up to 5 documents sent to one location. Documents will be sent within 2-3 business days. For questions or concerns please contact us at: courses@modelteaching.com

***NOTE: This form is not for requesting academic transcripts from our University Partners. If you are completing an academic credit (university-partnered) course, please refer to your completion certificate for instructions on requesting your official transcripts.

PD Course Needs Form

Complete this form to provide Model Teaching with information on your professional development needs. We will compile a list of suggested courses that will help support you in your continuing education. You will receive an email provided to you that contains our Model Teaching course list with selected suggestions for courses you might find useful in supporting your teaching. Please allow up to one week for an email of recommendations from Model Teaching.

Complete this optional form to receive additional feedback and support AFTER completing your course AND implemented the concepts, resources, or action plan into your classroom. At the end of this form you will also be able to upload a recording of your teaching to receive additional feedback on implementing the concepts you learned in your course. Please submit this form for EACH course you wish us to evaluate.


Set an Account Nickname to Hide Your Name from Public Discussion Board Posts

If you wish to hide your name from discussion board posts you may set an account nickname.  Once set, this nickname will appear on your posts however, your first and last name will still populate your certificates of completion.  To set this, click on your “My Account” tab.

My Account-Nickname 2

You may then enter your account nickname in the “Discussion Board Post Alternative Nickname” field.  Your nickname will replace your name in all future and previously-posted discussion board entries for all of your courses.

My Account-Nickname 3

If your course shows 99% complete or a module shows 90% complete after submission, this means that your module is in instructor review.  Once your instructor reviews it within 24-48 hours, it will automatically close out.  You may continue working on your course while it is being reviewed.

Technical Support Topics For Administrator Accounts

Getting Started

On this page, we have provided a quick overview of how to access the features of our course platform and what recommendations and/or requirements are needed to enjoy a high-quality user experience through our virtual learning environment as an administrator for your campus or group of teachers.

If at any time you have questions about your course or features of the online platform, please feel free to live chat with us or submit a support ticket using our chat tool.

Submitting A Teacher Enrollment Form

Letting Model Teaching Enroll Your Teachers For You

In addition to giving your Administrator Account the ability to self-enroll your teachers/staff, Model Teaching is happy to provide this service for you.  Simply complete your Teacher Enrollment Form, including providing your teachers/staff names and email addresses and we will enroll your teachers, provide their account information, and send your Administrator Account information to your campus admin teams.

Download the Teacher Enrollment Form (below) and email the completed form to: courses@modelteacing.com to request this service.

Enrolling Individual Teachers

Please view this short instructional video to learn how to add individual teachers to your Course Administrator account and enroll them in specific courses.

1.5 minutes

In this short video, we will show you how to create a student account for one of your teachers individually and enroll them into your registered courses. Please note, Model Teaching will often complete this step for you based on a submitted teacher enrollment form, however, if you have purchased course seats individually or opted to enroll your own teachers in your purchased courses, this step will apply to you.

Step one, once you are within your course dashboard, you will see a listing of your courses and the number of seats for each course you have purchased.

To enroll teachers individually click “enroll student”. Here an Add User box will appear. Simply add the name and email address for your teacher, create a password for them and select to enroll your teacher in any of the courses you have purchased. As you enroll your teachers, you will notice that the number of seats or spots in your account will be taken.

When finished, click “Submit”, at this point an email notification will be sent to your teacher letting them know that they have been enrolled and will provide the login credentials to their account. Your teacher may now log in to their account and complete all courses that they have been registered to. Every teacher you enroll will have access to their courses for one year from the date of registration.

Enrolling Teachers in Bulk

Please view this short instructional video to learn how to add teachers into your Course Administrator account in bulk, as well as enroll them in specific courses.

4 minutes

In this short video, we show you how to add your teachers and register them for your purchased courses, in bulk. If you wish to add many teachers to your account at once, this is a more efficient way to add and register your teachers rather than using the simple “Enroll Student” button.

Please note, Model Teaching will often complete this step for you based on a submitted teacher enrollment form, however, if you have purchased course seats individually or opted to enroll your own teachers in your purchased courses, this step will apply to you.

If you ever wish Model Teaching to complete this step for you, simply reach out to us using our live chat or ticketing system found at the bottom right-hand side of this support page or email us at courses@modelteaching.com


Step 1 – Click on the “Bulk Enroll” text link next to your enroll students button.
Once clicked, you will be taken to the Bulk Upload page. Simply follow the instructions provided on this page.

To begin, click “Download CSV Sample from here”

This will download an excel spreadsheet that you may use to add your teacher’s account information in bulk.  Save this downloaded spreadsheet to your desktop or another location on your computer where you may easily find it.

Once you have your spreadsheet open, add your teacher’s first and last name, their email address, and create a password. Do this for all of your teachers and save the file.

To add your teachers simply drag your file to the Drop upload location on your Bulk Upload Page or click to upload, locate your file, and click “Open”. You will see your bulk upload file has been added.

Next, select the courses in which you would like to enroll your teachers. Note, at this point, all of the teachers located within the spreadsheet you have attached will be enrolled in all of the courses you select here. If you wish to enroll specific teachers in specific courses, please use the Enroll student button to individually add your teachers on an individual basis along with the specific courses you wish to select for that teacher. You may watch the “Enroll Students Individually” within this support documentation for instructions on how to do this.

When finished, click “Submit”, at this point an email notification will be sent to your teacher letting them know that they have been enrolled and will provide the login credentials to their account. Your teacher may now log in to their account and complete all courses that they have been registered to. Every teacher you enroll will have access to their courses for one year from the date of registration.

As you enroll your teachers, you will notice that the number of seats or spots in your account will be taken.

If you ever need assistance in enrolling your teachers, please also feel free to reach out to us using the ticketing or live chat button found within this support page or email us at courses@modelteaching.com.

Viewing The Courses From Your Teachers’ Perspective

Please view this short instructional video to learn how to view the courses in which your teachers have been enrolled from their perspective.

4 minutes

In this short video, we show you how to utilize your Demo Student view in order to view the courses in which you have registered your teachers. If you have gone through Model Teaching for your administrator and teachers account set up then Model Teaching will have provided you with a demo student account to enable you as an administrator to view the courses that your teachers are taking from their perspective.

Note: If you have self-registered as an administrator, bought seats for your teachers, and enrolled your teachers yourself, Model Teaching has not set up a demo student account for you and this video will not apply to you. If you have questions about this, please chat with us or submit a ticket using our live ticketing system or email us at courses@modelteaching.com.

To view the courses from your teacher’s perspective, once you are logged into your course administrator account, click on your “Students” tab on the left-hand side of your dashboard. Here you will see a listing of your enrolled teachers.

If you have a demo student set up you will see this student in your dashboard, with the name “DemoStudent” and “Your School Name”. Feel free to search for this demo student if you have many teachers.

This demo student has been built only for you as the administrator to view samples of the courses you have enrolled your teachers in and is not subject to evaluation or grading by our instructors.

To switch to your Demo Student view, under “Actions” click on the 3 Menu dots to open your actions dropdown. Then select “Switch to”.

Once you do you will now be impersonating your DemoStudent account. Here you may start courses, view videos and course content from the perspective of your teachers.

To switch back to your administrator account, simply click the text link: “Click here to switch back” at the top of the page.

Managing Courses – The Functions of the”Courses” Tab in Your Main Dashboard

The “Courses” tab within your administrator dashboard allows you to view and manage your teacher’s activity within the context of a specific course.  To view this tab, simply click “Courses” within the left side menu of your administrator dashboard:

Courses Tab Click

Once Clicked you will see a listing of courses in which you have been granted access as an administrator.

Within this view, you will see a listing of the name of your course, a summary of your available seats (used/total), a summary breakdown bar graph of student progress for your teachers enrolled in the specific course, a summary of activity within the last 24 hours, and a 3-dot Actions menu icon for your course.

To manage a course either click on the course title link or click on the 3-dot Actions menu for your course.

Actions Menu Dropdown

Courses Tab 3 Dot Actions Dropdown

Manage Course: This function will take you to your “Manage Course View” (Discussed Below)

View Submissions: View any current outstanding submissions for your teachers.  Note: These are generally scored by our Model Teaching instructors for you and will generally be managed on your behalf.  If you wish to view previous submissions for any teachers that have already been scored, refer to instructions on “Viewing Progress”, described below.

View Activities: Viewing Activities will show you a summary of all activities and actions taken by all of your enrolled teachers within that course including account login, completing modules, lessons, and activities.


Manage Course View

To manage any course simply select “Manage Course” from the dropdown actions 3-dot menu for your course, or click on the course title link.  Once clicked you will view your Manage Course View for that specific course:

Courses Tab Manage Course View

Within this view, you will see a listing of the teachers you have enrolled in this course.  The listing will include a progress indicator for your teacher, a summary of when the course was last accessed by your teacher, enrollment date, and a 3-dot actions menu to manage your teachers within the context of this specific course.

Click the 3-dot actions menu to open the dropdown menu:

Actions Menu Dropdown

Courses Tab Manage Course View-Dropdown

View Progress: This item will open a view progress summary where you may view a summary of completed work for that teacher within the course. Here you will also be able to view written submissions, completed quizzes, and Model Teaching instructor feedback under the “details” column within this view.

View Activity: Viewing Activities will show you a summary of all activities and actions taken by this specific teacher within that course including account login, completing modules, lessons, and activities.

Download Certificate: View and download the certificate awarded to this teacher after completing the course. Note: This will show up as “no certificate found” if this teacher has not yet completed the course successfully.

Reset: This will reset the course for your teacher.  The teachers completed work will be removed and the course re-set to the beginning.

Revoke Access: This will lock your teacher out of the course.

Grant Access: This will restore a previously revoked teacher and enable them to access their course.

Assign Certificate: This will allow you to manually assign a certificate. Note: This function will be awarded regardless of work completed for the course and is not recommended.

Note: A course seat can only be occupied by one teacher and cannot be transferred to another user during the duration of the annual registration of that course seat.  If you wish to add additional teachers to a course, an unused seat must be used or additional seats must be purchased.  If you need assistance or require special consideration in this regard, please reach out to us via chat or email us at courses@modelteaching.com.

Managing Teachers – The Functions of the”Students” Tab in Your Main Dashboard

The “Students” tab within your administrator dashboard allows you to view and manage an individual teacher’s course activity.  To view this tab, simply click “Students” within the left side menu of your administrator dashboard:

Students Tab Click

Once Clicked you will see a listing of the students that you are managing as an administrator.

Within this view, you will see a listing of the name and email of your teacher, a summary breakdown bar graph of student progress for your teachers enrolled in their courses, a summary of activity within the last 24 hours, and a 3-dot Actions menu icon for your teacher.

To manage a specific teacher, click on the 3-dot Actions menu for that teacher.

Actions Menu Dropdown

Students Tab 3 Dot Actions Dropdown

Switch To: This item will allow you to switch to your teacher’s account and view their account/courses from their view.

Go to Profile: This will take you to your teacher’s profile.  Here you may update name/email address as well as user password.

Delete: This will delete your teacher from your administrator dashboard. Note: If your teacher is enrolled in any courses, this action will be blocked.  Please reach out to us via Chat or email us at courses@modelteaching.com if you need assistance with this item.

Enroll in a Course: This option will open an Enroll pane where you may select available courses to enroll your teachers in.  Note: You will only be allowed to enroll teachers if you have available seats.

Manage Courses: This action will take you to a list of courses that your particular teacher is enrolled in and allows you to manage these courses for your teacher.

View Certificates: This action will take you to a list of certificates that this teacher has earned and allow you to download as well as update the certificate expiration date.

View Activity: This function will show you a summary of all activities and actions taken by this specific teacher within that course including account login, completing modules, lessons, and activities.

View Orders: View any orders or payments placed by your teacher.


Note: A course seat can only be occupied by one teacher and cannot be transferred to another user during the duration of the annual registration of that course seat.  If you wish to add additional teachers to a course, an unused seat must be used or additional seats must be purchased.  If you need assistance or require special consideration in this regard, please reach out to us via chat or email us at courses@modelteaching.com.

Generating Reports – The Functions of the”Reports” Tab in Your Main Dashboard

The “Reports” tab within your administrator dashboard allows you to view course activity and completion data for your teachers as well as download and generate reports in spreadsheet format.

Reports Overview


Overview Tab

Within the “Overview” view under your Reports tab you will see a listing of your courses and associated heat maps showing the breakdown of your registered teachers and how many have completed each course, vs. have started their course (in progress), and how many have not yet started their course.  You may hover over these heat maps to show the numerical breakdown for each course.

To generate a summary report of this high-level breakdown click the blue “Export Results” button at the bottom of the page.

Export Results


Course Insight

Click on the “Course Insight” Sub Menu Item to view a detailed breakdown of your teachers’ activity based on a specific course.  To do this first:

  1. Select a Course from the course selection menu.  If you click on this and nothing opens, simply begin typing a course name OR press the space bar to open the list of courses.
  2. Select any course and click

A course activity detail page will open up as demonstrated here:

Reports Course Insight

Within this view you may:

  • View the completion status of all teachers enrolled in the course, including a pie-graph summary breakdown.
  • View enrollment and start date, completion date, as well as date of last access.
  • If completed, the percentage score achieved in your teachers’ final grade.
  • Total time spent learning
  • Whether your teacher earned a completion certificate

To generate a summary report of this high-level breakdown click the blue “Export Results” button at the bottom of the page.

Export Results


Student Insight

Click on the “Student Insight” Sub Menu Item to view a detailed breakdown of your teachers’ activity for each specific teacher.  To do this first:

  1. Select a Student from the course selection menu.  If you click on this and nothing opens, simply begin typing a Teacher’s name OR press the space bar to open the list of your teachers.
  2. Select any teacher and click.

A teacher activity detail page will open up as demonstrated here:

Reports Students Insignt

Within this view you may:

  • View the completion status of your selected teacher for all courses they are enrolled in, including a pie-graph summary breakdown.
  • View enrollment and start date, completion date, as well as date of last access.
  • If completed, the percentage score achieved in your teachers’ final grade.
  • Total time spent learning for each course
  • Whether your teacher earned a completion certificate

To generate a summary report of this high-level breakdown click the blue “Export Results” button at the bottom of the page.

Export Results

Transferring An Account to a New Teacher

Model Teaching course seats are generally non-transferrable during a 1-year enrollment period.  However, an existing account can be updated with the new contact information of a new teacher.  This will allow the transfer of an existing account to a new user, but will not allow the re-taking of courses that have already been completed by a previous user.  To provide your new teacher with an unused account, a course seat will need to be applied.

To change ownership of an existing account to a new teacher:

  • Login to your administrator account
  • Click your “Students” tab
  • Find the teacher who you wish to replace with your new teacher and click on the 3-dot Actions Menu to open the Actions dropdown.

Transferring Account to New Student

  • Click “Go to Profile”
  • From here you may change the account owner’s first and last name, as well as email address.
  • Click “Update User”

This teacher will now be the owner of this account.

How can teachers tell if they are effectively implementing concepts they have learned from PD courses?

Observations of teacher performance in the classroom can help you provide feedback to your teachers so they know what concepts they are implementing well and where they still need work.

Did you know that all Full-Length Model Teaching courses provide a downloadable “Implementation Checklist” as part of the resources for the course? This checklist can be used as an easy way to provide observation feedback to your teachers, specific to the course content they have worked to implement. You can find it in the“Implementation Tasks” module in any full-length course to download and use it (follow the instructions below to locate it in your full-length courses).

While Quick Courses do not come with an Implementation Checklist, since the concepts are so much more narrowly focused, that shouldn’t deter you from performing observations and feedback sessions! You can use this blank observation form to provide immediate feedback to your teachers.


Downloading Teacher Implementation Observation Checklists for Full-Length Courses

For Full- Length PD courses (courses more than 1 hour in length), a completed observation form is provided to you that is specifically built for each course.  This will allow you to monitor your teachers’ implementation of specific concepts from the course.

To download the forms for any course, follow these instructions:

1. Switch to your demo student account (follow the instructions above under “Viewing the Courses).
-Click on your “Students” tab
-Search for your Demo student
-Click on the 3-dot Actions dropdown menu on the right under your demo student
-Click “Switch To”

2. Find your course of interest under the My Courses tab & launch the course.

3. Navigate to the Applying What You Have Learned – Implementation Tasks module.

4. Download the courses’ Implementation Observation Checklist” and sample.

5. Use the checklist to observe your teachers.

Frequently Asked Questions

Can I receive a 1098T form?

Per federal guidelines, 1098T forms may be issued by colleges and universities that participate in the Department of Education’s student aid programs.

Model Teaching courses (including university-partnered courses) are considered continuing professional education and are not part of a degree-granting program.  Model Teaching does not issue 1098T forms.

Model Teaching does not provide tax preparation advice, and we encourage you to consult your tax professional for more questions regarding your education expense deductions.  Please reach out to us for any questions by emailing us at: courses@modelteacing.com or if you would like to request our federal tax identification number.

Can I start and stop my course at any time?

Yes!  All of our course lessons are delivered via video presentations as well as reading and short answer writing assignments.  These can be paused and saved at any time.  You may login and resume your course at any time without loosing any course progress.  Once registered, you will have access to your course(s) for 1 year and may work on it during that time period.

How and when do I receive my course materials?

All Model Teaching courses provide content and materials 100% online.  This means that you will have immediate access to your course and all of its material as soon as you register.

How long does it take to complete a course and get my clock hours and/or credits?

Within each Model Teaching course page you will see an associated number of course hours.  For Professional Development courses, course length can also be seen in the Course Details section for each course in the course menu.  Our Academic Credit courses are measured in terms of Units or Credits, however, you can find a length estimation on each course page.  See our course menu for details about each course.

All course length is based upon an estimate of how long it would take to complete the course in a live training environment.  Generally, most teachers can complete the online version of our courses much more quickly.

How long until I receive my credits?

Model Teaching will evaluate your completed course within 48 hours upon submission.  Once evaluated, you will automatically be notified of its completion and provided with instructions on how to access your completion certificate.  For Academic Credit courses, credits and/or transcripts will generally be available from our university partner within 5-10 days, depending on which partner you choose.  View our Academic Partners page for more information on processing timelines.

How Many Credits Can I Earn Per Semester?

You may complete up to 15 credits per semester, per university. If you need more than 15 credits in a semester, please select multiple university partnered courses when building your bundle package.

If You Require More Than 15 Credits/Semester, We Recommend You:

A.  Spread out your required number of credits over more than 1 academic semester (Spring, Fall, or Summer)

or

B.  Choose multiple university partners (up to 15 credits per university) when building your bundle package.

Please always check with your district to confirm how many total credits they will accept in a given semester.


Weekly Course Minimum Policy

Recall that one credit is equivalent to 15 hours of seat time, two credits are equivalent to 30 hours of seat time, and three credits are equivalent to 45 hours of seat time. You must allocate a minimum of one week per course to complete all assignments, but you may take longer than this if you wish. For example, this means that if you register for two courses on the same date, you cannot request credits until at least two weeks after that time period. Or you can register for one course and complete it in a minimum of one week’s time before enrolling in your next course. If you have any questions or need support, please chat with us!

I am not currently teaching. Can I still take your courses?

Absolutely!  You are not required to have access to a classroom or students to take our courses.  Our courses are structured to provide you with the opportunity to use the lessons learned directly in your own classroom, however this is not a requirement to complete the courses.

I need physical copies of my certificates mailed, how do I do this?

Model Teaching can mail copies of completion certificates, CTLE certificates, and other documents to any US-based location.  To cover this expense there is a $2.99 charge for every 5 documents mailed to one location.  You may request your digital Model Teaching completion certificates by completing the request form found here: https://modelteaching.com/certificate-or-record-mail-request

*Please Note: This request form applies to Model Teaching documents only.  University credits or official transcripts are provided through our university partners.  Please follow the guidelines on your completion certificate(s) for information on requesting official transcripts or university credit.

What are the semester term dates for university partners?
What is the difference between Professional Development & Academic Credit courses?

Model Teaching offers both Online Professional Development courses as well as Online Academic Credit University-Partnered courses offered through regionally-accredited universities.  Model Teaching Professional Development courses are pre-approved in some states while most State Departments of Education accept regionally-accredited continuing education credit for teacher license renewal requirements.  Visit our State PD Requirements page to find your state-specific PD requirements.

You can sort between our Professional Development and Academic Credit courses in our course menu by checking either “Professional Development” or “Academic Credit/Licensure” in the Credit Type section of our course menu filter.

What technical (Software or Computer) requirements are needed to take a course?

All Model Teaching courses are online based.  This means that to access the courses we require an internet connection and that you have a recently-updated modern browser installed on your device (Chrome, Firefox, Safari, Edge).

In order to complete some assignments we require viewing and sometimes editing of PDF or Microsoft Word-based documents.  If you have not already done so, we recommend that you use the most recent version of Adobe Reader.  This can be downloaded for free Here.  If you do not have access to Microsoft Word, we recommend you use the free Google Docs tools.  These tools are provided free of charge by Google and are compatible with the Word documents we utilize.  You can find more information about accessing Google Docs here: docs.google.com.

If you do not have Microsoft Office (or Word) on your computer, please contact us prior to purchase and we will try to work to accommodate your needs.

Model Teaching courses will work on any device (tablet or smart phone) or computer with internet access.  However, for convenience in writing written responses, and for viewing PDF or Word course resources we recommend using a desktop or laptop to work on your courses.

Where Can I Find Course Codes for University-Partnered Courses?

CLICK HERE to view updated course codes for all university-partnered, graduate-level courses.

Why Is My Module 90% or 99% Complete?

If your course shows 99% complete or a module shows 90% complete after submission, this means that your module is in instructor review.  Once your instructor reviews it within 24-48 hours, it will automatically close out.  You may continue working on your course while it is being reviewed.

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