FAQ & Support2019-05-06T18:04:55+00:00

Frequently Asked Questions

What technical (Software or Computer) requirements are needed to take a course?2019-08-28T10:26:46+00:00

All Model Teaching courses are online based.  This means that to access the courses we require an internet connection and that you have a recently-updated modern browser installed on your device (Chrome, Firefox, Safari, Edge).

In order to complete some assignments we require viewing and sometimes editing of PDF or Microsoft Word-based documents.  If you have not already done so, we recommend that you use the most recent version of Adobe Reader.  This can be downloaded for free Here.  If you do not have Microsoft Office (or Word) on your computer, please contact us prior to purchase and we will work to accommodate your needs.

Model Teaching courses will work on any device (tablet or smart phone) or computer with internet access.  However, for convenience in writing written responses, and for viewing PDF or Word course resources we recommend using a desktop or laptop to work on your courses.

I am not currently teaching. Can I still take your courses?2019-08-06T13:35:06+00:00

Absolutely!  You are not required to have access to a classroom or students to take our courses.  Our courses are structured to provide you with the opportunity to use the lessons learned directly in your own classroom, however this is not a requirement to complete the courses.

How long does it take to complete a course and get my clock hours and/or credits?2019-05-06T18:02:13+00:00

Within each Model Teaching course page you will see an associated number of course hours.  For Professional Development courses, course length can also be seen in the Course Details section for each course in the course menu.  Our Academic Credit courses are measured in terms of Units or Credits, however, you can find a length estimation on each course page.  See our course menu for details about each course.

All course length is based upon an estimate of how long it would take to complete the course in a live training environment.  Generally, most teachers can complete the online version of our courses much more quickly.

How long until I receive my credits?

Model Teaching will evaluate your completed course within 48 hours upon submission.  Once evaluated, you will automatically be notified of its completion and provided with instructions on how to access your completion certificate.  For Academic Credit courses, credits and/or transcripts will generally be available from our university partner within 4-6 weeks.

How and when do I receive my course materials?2019-05-06T18:02:36+00:00

All Model Teaching courses provide content and materials 100% online.  This means that you will have immediate access to your course and all of its material as soon as you register.

Can I start and stop my course at any time?2019-05-06T18:02:58+00:00

Yes!  All of our course lessons are delivered via video presentations as well as reading and short answer writing assignments.  These can be paused and saved at any time.  You may login and resume your course at any time without loosing any course progress.  Once registered, you will have access to your course(s) for 1 year and may work on it during that time period.

What is the difference between Professional Development & Academic Credit courses?2019-05-06T18:03:19+00:00

Model Teaching offers both Online Professional Development courses as well as Online Academic Credit University-Partnered courses offered through regionally-accredited universities.  Model Teaching Professional Development courses are pre-approved in some states while most State Departments of Education accept regionally-accredited continuing education credit for teacher license renewal requirements.  Visit our State PD Requirements page to find your state-specific PD requirements.

You can sort between our Professional Development and Academic Credit courses in our course menu by checking either “Professional Development” or “Academic Credit/Licensure” in the Credit Type section of our course menu filter.

  • To learn more about the differences between these two courses please CLICK HERE

Platform Technical Support

Getting Started

Thank you for enrolling in a Model Teaching professional development course!

On this page, we have provided a quick overview of how to access the features of our course platform and what recommendations and/or requirements are needed to enjoy a high-quality user experience though our virtual learning environment.  As you progress through each course, you will be provided with prompts and instruction on navigating through the system.  Please pay attention to these prompts which are generally found at the bottom of each section of the course.

If at any time you have questions about your course or features of the online platform, please reach out to us via Email, Chat, or by Phone.

Enjoy your course!

Software Requirements

Web Browsers

The Model Teaching course platform can be accessed via any commonly used web browser (Chrome, Firefox, Safari iOS, Microsoft Edge, IE 9 and Up).  All of these internet browsers are free to use and can be downloaded online.  We recommend users have the most up-to-date browser software installed to minimize technical issues and ensure security.  Our course platform is also SSL-secured and encrypted for both secure payment processing and maintenance of user information.  Please read our Privacy Policy for more information on our